Privacy Policy

Last updated: 28 August 2026

Al-Taj Traders Limited ("we", "us", or "our") operates the website al-tajtraderslimited.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Details: Payment processing is securely handled via Shopify Payments and supported payment gateways. We do not receive or store your complete payment card details.

  • Account Credentials: Information provided if you create an account or sign in using third-party services like Google login.

2. How We Use Your Information

We use the Personal Information we collect generally to fulfill any orders placed through the store (including processing payments, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your orders or customer support inquiries.

  • Screen our orders for potential risk or fraud.

  • Improve and optimize our storefront experience based on customer interactions.

  • Display verified customer reviews and ratings (e.g., Trustpilot integration).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.

  • Couriers & Order Fulfillment: We share your delivery address and contact details with UK shipping carriers (such as Royal Mail or Evri) solely to dispatch and deliver your parcels.

  • Customer Review Platforms: We may share basic order identifiers with review platforms like Trustpilot to collect authentic customer feedback.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.

4. Your Rights Under UK GDPR

If you are a resident of the United Kingdom or the European Economic Area, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us through the contact details below.

5. Data Retention

When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to statutory legal and accounting retention requirements.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details below:

  • Business Name: Al-Taj Traders Limited

  • Email: altajtraders368@gmail.com

  • Postal Address:
    106 Skye Road
    Rutherglen
    Glasgow G73 5JZ
    United Kingdom